The Corporate Service Corp was launched in 2008 to help provide IBMers with high quality leadership development training while delivering high quality problem solving for communities and organizations in emerging markets.  More than 3,000 IBMers from 57 countries have become global citizens with their leadership in over 1000 projects in 37 countries—all developing nations.   In 2014 the program includes over 35 locations with 450 plus team members with the assistance of the Global Corporate Citizenship support staffs.  Our journey will begin with 12 individuals with various professional and technical skills from 8 different countries that will arrive in an emerging market country, in our assignment India, for a four-week community-based assignment. During the assignment, the team we will undertake several community-driven economic development projects.

This program increases IBM’s understanding and appreciation of growth markets while creating global leaders who are culturally aware and possess advanced teaching skills.  Teams work collaboratively with the local government and community counterparts to understand how to implement socially responsible business practices with measurable results in a global context.


Goodbye, India

Time flying! We have completed one-month CSC assignment and will be on the journey to home. Although we all miss our family, we are going to miss CSC members who will separate soon too. Frankly speaking, I have learned a lot from CSC project, especially from CSC team members. In addition, I also got a precious chance to get in touch with Indian culture which will become an energy source in my future. There are so much experience to summarize in coming weeks. I have no doubt that this experience will be valuable fortune in my life.

Thank you, CSC project! Thank you, CSC team member1 Thank you, India!

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Our CSC Project

Today, let me have a brief on what our team have completed during CSC assignment.

Our project is to create a design for a Centralized Data Management system to manage patient and financial records for the Singhbhum Medical and Diagnostic Center.

 Project challenge:

The Singhbhum Medical and Diagnostic Center(MDC) currently uses a paper process to manage patient health records which is causing a number of challenges:

  • High Data Loss
  • Weak Data Confidentiality
  • Limited Ability to Track Finances
  • Limited Record Storage
  • Difficulty Retrieving Records
  • Low Data Integrity

Project solution:

 Solution: A Centralized Hospital Information System (HIS) that will be easily searchable, accessible, and retrievable from within the organization.

Our Objective is to provide the IT architectural framework, specifications, recommendations and design for an HIS that will meet the hospital’s medical and financial process requirements while fulfilling the following additional needs:

    • High Availability
    • High Reliability
    • User-Friendly Interface
    • Role-Based Security
    • Data Confidentiality
    • Efficient Record Retrieval
    • Data Backup
    • Custom Reports

Methodology and Plan:

 Methodology and Plan



  • Deployment of the HIS system using GNU health software
  • Conduct of several training sessions
  • Finish SOW-defined documents
    • Installation Guide – Server software installation details
    • Initial Setup Guide – Server configuration guide
    • Deployment Plan – Provides a detailed schedule of events, expected project duration, persons responsible, and event dependencies required to ensure successful deployment of the new system
    • Operation Manual – Backup, recovery and server maintenance guide
    • Use Case Document – Defines how a user will interact with the system to achieve the documented requirements
    • Final Report – The architectural framework, technical design and process flow document that includes a project roll-out methodology with best practices and recommendations on processes and procedures
    • Final Presentation

Customer feedback:

Customer is very happy with the solution we have provided mainly because it is not only some paper work but it is really an existing system they can touch and feel. Actually, customer has already conducted many training sessions in which they feel it is exactly what they need. We are really happy with the achievement we have made and very proud of the impact our work will bring to the community.

Ortientation meeting:


Hospital visit:


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Training session

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Tribal village visit


Final Presentation



Durga Puja’s pandal

A pandal is fabricated structure, either temporary or permanent, in a religious ceremony, like wedding or public worship or a public gathering. It is a temporary structure set up to venerate the god Ganesha during Ganesh Chaturthi or the goddess Durga during Durga Puja, known as puja pandal. We visited several beautiful pandals in Jamshedpur during 2014 Durga Puja. I really appreciated the consummate crafts created by builders. When I learned that they are only on display for a few days and are pulled down soon, I deeply had a pity for it. Anyway, let me show you those wonderful pandals.

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Durga Puja also includes the worship of Shiva, who is Durga’s consort (Durga is an aspect of Goddess Parvati), in addition to Lakshmi (Left 2), Saraswati (Right 2) with Ganesha (Left1) and Kartikeya (Right1) , who are considered to be Durga’s children.


Inidian Sari & Kurta

Indian culture is embedded with rich culture and heritage and is deeply rooted in traditions along with the rich culture. Indian Clothing is known for its Saree & Kurta all over the world.

Indian Saree

A sari or saree is a strip of unstitched cloth, ranging from four to nine metres in length that is draped over the body in various styles. It is very much popular in India, Bangladesh, Nepal, Sri Lanka, Bhutan, Burma, and Malaysia. The most common style is for the sari to be wrapped around the waist, with one end then draped over the shoulder baring the midriff.

Indian Kurta

The kurta is a loose-fitting, collarless, long-sleeved shirt that falls to a point between the mid-thigh and the knees. Kurtas are therefore not meant to be tucked into trousers. Button-down necks are also common features of kurtas, but Muslim kurtas sometimes employ the “side open” style, with knot and loop buttons and the neck opening being offset to the wearer’s left.


On Durga Puja’s day, we have all dressed up to attend the majestic lunch. We really enjoyed more dressing in saree and kurta rather than having lunch. So many people came to take pictures with us and we had become the superstars with the magic clothing. Let’s have a taste.

Kurta’s group


Saree’s group


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Immersion Day (Durga Puja)

Today is the sixth day of Durga Puja, also kown as “Immersion” day. On the is day the sculpture is taken for immersion in a procession amid loud chants of ‘Bolo Durga mai-ki jai’ (glory be to Mother Durga’) and ‘aashchhe bochhor abar hobe’ (‘it will happen again next year’) and drumbeats to the river or other water body. It is cast in the waters symbolic of the departure of the deity to her home with her husband in the Himalayas. Durga Puja commemorates the annual visit of the Goddess with Her children to Her parents’ home, leaving finally on the Dashami to be re-united with Shiva. This leaving ceremony is symbolised by the immersion of the sculptures on Dashami

We were very honored to participate in the acitivies and had a lot fun. Let’s have a taste of it.

Truck to tranport the sculptures:




This guys acquied weapons from gods and godnesses.


Colourful guys





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A sculputre to be immersed.


“a Rakhi”

The tradition on Rhaksha Bandhan is for a sister to tie a bracelet made of colorful thread, called “a Rakhi” around her brother’s wrist, and to say a prayer for his well being. The brother then pledges to protect and love his sister, and gives her a gift, such as clothing, jewelry, or an envelope full of money. The siblings then feed each other sweets.

On Tuesday, Carol brought some “a Rakhi” from School of Hope as gifts for us. We were very exicited to tie it for each other as sisters and brothers.


“Family Photo” of arms with colorful “a Rakhi”


Photo of Sister and Brother



Visit to TATA Motor and Tribal Center

On our 2nd Saturday, we visited TATA motor and  had a lot of fun. Unfortunately no pictures are allowed in the truck making process. I only had one picture to show us of getting on the tour buses.


We spent some time watching “truck racing” on the testing field. Those driver were driving trucks like racing cars. They were really bright spots in the tour. I have a small vedio to show you how exiting it is! (Sorry, vedio cannot be uploaded so far.)

In the afternoon, we paid a visit to tribal center and took many beatiful pictures there. We learned a lot of interesting history about Inidan tribal arts and show our respect for those people who are protecting the tribal arts.

Outside of Tribal Center


Trial populaion distribution map

Tribal arts

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People dancing on the lawn



We really had fun today.